At the local level, partnership consists of a positive, effective and open relationship with our purchasers. It consists of linking up with specialist local providers to enable a holistic service to ensure all of our clients’ needs are met. It involves actively listening, testing and innovating and sharing our best practice experience to inform policy and funding discussions.
As well as our individualised, one-on-one counselling with individuals, we seek and build partnerships with other organisations in the areas in which we operate to ensure our clients have access to all services required to enable them to reach optimal independence.
For people with special needs, we partner with medical professionals and build relationships with their families and carers. If necessary, we partner with specialist housing, drug/alcohol rehabilitation, and probation officers – whatever is required to assist our clients to be the best they can be.
For example, in the UK, we have a strong partnership with Dering Employment Services which provides specialist services for deaf, hard of hearing, and deaf/blind people. Dering advisors have desks in our offices, we share ideas and resources including job vacancies and we work together to ensure that our offices are highly accessible to deaf people. We work closely with the Papworth Trust to improve employment opportunities for people with disabilities. And we have representatives from organisations such as Disability Matters on our advisory group for our Pathways to Work programme to provide input and recommendations on improving services to the people with health conditions that we assist through this programme.
We advocate joined up services and work with local services including housing, employment, childcare, debt, training, health, and guidance services, to address the needs of an individual as a whole rather than the individual having to seek separate services.
We advocate life long learning This means partnering with providers in the community who recognise skills in demand and provide relevant and appropriate training that will assist our clients to find work.
We know that one of the most effective ways we can give our job-seeking clients an ‘edge’ is to develop strong and ongoing relationships with employers. Our dedicated employer servicing teams negotiate large-scale deals and secure bulk vacancies with national employers to enable us to increase our pool of available jobs for clients.
All of our contracts are delivered in partnership with our purchasers. It is our aim to complement existing public sector services to ensure that each individual has access to the appropriate level of assistance for their need. Our specialty lies in assisting those people who need more intensive assistance and our partners include:
- Department for Work and Pensions
- Pôle Emploi
- General Council of Hauts-de-Seine
- Maison de l'Emploi des Hauts de Bievre
- ARGE Nuremberg
- Jobcenter Treptow-Köpenick (District of Berlin)
- Lahn Dill Arbeit (Local and regional public employment consortium in the state of Hesse)
- Bundesamt für Sozialversicherungen, Invalidenversicherung (Zurich)
- Canton of Vaud
- Ministry of Employment and Labour
- Ministry of Health and Welfare/Chonbuk provincial government
- Ministry of Defence
- Employers requiring outplacement services
- Human Resources Development Fund
Leading thinking partnerships
As part of our commitment to actively contributing to research and policy, we engage with leading think tanks and organisations such as WAPES (World Association of Public Employment Service), the OECD, and EU employment forums. This engagement includes speaking at and attending conferences, submitting position papers, providing input to consultation requests, and hosting international delegations in our offices.